Managing Up: Secretarial Influence on Executive Leadership

Course Overview

In today’s dynamic business environment, the role of executive secretaries has evolved far beyond traditional administrative support.

The concept of Managing Up refers to the ability of secretaries to positively influence executive leadership by providing strategic insights, managing priorities, and fostering effective communication.

This skill is not about authority, but about building trust, aligning with leadership goals, and ensuring that executives are empowered to make better decisions.

Executive secretaries who master Managing Up become indispensable partners in leadership, shaping organizational success through their ability to anticipate needs, manage expectations, and provide solutions.

Their influence lies in their capacity to bridge the gap between executives and digital collaboration tools, ensuring smooth operations and strategic alignment. This workshop is designed to equip participants with the tools and techniques to manage up effectively.

Through practical sessions, participants will learn how to communicate with confidence, support executive decision-making, and build a professional image that reflects their strategic value. By the end of the program, attendees will be prepared to transform their role from task executors to trusted advisors and strategic partners in leadership.