Banks & insurance

Operational Risk Management in Financial Institutions

In today’s rapidly evolving financial landscape, operational risk management has become a strategic necessity for institutions seeking resilience and sustainability.

  • 5training days
  • 6modules
  • 11sessions
  • 32topics
Operational Risk Management in Financial Institutions
5days

About the programme

Course Overview

In today’s rapidly evolving financial landscape, operational risk management has become a strategic necessity for institutions seeking resilience and sustainability.

Operational risks arise not only from technical failures or human errors but also from inadequate processes, weak internal controls, and external threats such as fraud or cyberattacks.

Financial institutions, due to their complexity and sensitivity, require robust frameworks to identify, assess, and mitigate these risks effectively.

This five-day workshop is designed to equip professionals with a comprehensive understanding of operational risk in financial institutions.

Expected Learning Outcomes

  • Understand the nature and sources of operational risk in financial institutions

  • Learn quantitative and qualitative risk assessment tools

  • Design a comprehensive operational risk management framework

  • Develop emergency response and recovery plans

  • Promote a risk-aware culture across the organization

  • Improve coordination between departments for effective risk mitigation

Who Should Attend

  • Operational Risk Managers in banks and insurance companies

  • Compliance and Internal Control Officers

  • Operations and Technical Department Managers

  • Internal and External Auditors

  • Governance and Risk Management Consultants

  • Cybersecurity Officers in financial institutions

  • Financial sector entrepreneurs

  • Professionals seeking to enhance their risk management skills

Course Modules

Open any module to see its sessions and topics.

01

will explore global standards, practical tools, and real-world case studies to develop effective risk management strategies.

1 sessions · 2 points

Session 1

  • Through interactive sessions, they will learn how to build resilient systems, enhance institutional awareness, and respond proactively to operational disruptions.
  • The workshop blends theoretical insights with hands-on applications, offering a unique opportunity to strengthen leadership capabilities in risk governance and ensure long-term institutional stability.
02

Fundamentals of Operational Risk

2 sessions · 6 points

Session 1Definition and Classification of Operational Risk

  • Differentiating operational risk from other risk types
  • Internal and external sources of risk
  • Real-world examples from the financial sector

Session 2Impact of Operational Risk on Institutional Performance

  • Financial and reputational losses
  • Strategic implications of risk
  • Key performance indicators for operational impact
03

Risk Assessment and Analysis Tools

2 sessions · 6 points

Session 1Quantitative and Qualitative Assessment Methods

  • Scenario analysis techniques
  • Risk evaluation matrices
  • Measuring likelihood and impact

Session 2Technology in Risk Analysis

  • Risk management software
  • Operational data analytics
  • AI tools for risk prediction
04

Building a Risk Management Framework

2 sessions · 6 points

Session 1Designing Policies and Procedures

  • Elements of a risk management system
  • Roles and responsibilities
  • Integrating risk into daily operations

Session 2Governance and Compliance in Risk Management

  • Role of board and senior management
  • Governance-risk relationship
  • International standards (e.g., Basel III)
05

Emergency Response and Recovery

2 sessions · 6 points

Session 1Developing Operational Contingency Plans

  • Identifying critical scenarios
  • Building rapid response strategies
  • Testing and updating plans regularly

Session 2Crisis Management and Institutional Recovery

  • Crisis lifecycle stages
  • Internal and external communication
  • Restoring operations post-disruption
06

Institutional Culture and Continuous Monitoring

2 sessions · 6 points

Session 1Building a Risk-Aware Culture

  • Staff training and awareness
  • Promoting preventive behaviors
  • Linking risk management to performance reviews

Session 2Ongoing Monitoring and Performance Improvement

  • Risk performance indicators
  • Periodic policy reviews
  • Continuous improvement and learning from failures

Complete your registration

We will contact you within one business day to confirm.

Share this course