Supply Chain Modeling Using the Supply Chain Operations Reference Frameworks
In today’s complex and competitive global market, organizations must continuously optimize their supply chains to enhance performance, reduce costs, and improve customer satisfaction. The supply chain operations reference frameworks (supply chain operations reference framework) i
- 5training days
- 5modules
- 10sessions
- 30topics

About the programme
Course Overview
In today’s complex and competitive global market, organizations must continuously optimize their supply chains to enhance performance, reduce costs, and improve customer satisfaction. The supply chain operations reference frameworks (supply chain operations reference framework) is a globally recognized framework that enables businesses to model, analyze, and improve their supply chain operations.
Developed by the Supply Chain Council, supply chain operations reference frameworks provides a standardized approach to describe processes, measure performance, and identify areas for improvement across five core domains: Plan, Source, Make, Deliver, and Return.
This 5-day workshop is designed to equip professionals with the knowledge and tools to apply the supply chain operations reference frameworks effectively within their organizations. Through interactive sessions, case studies, and hands-on exercises, participants will learn how to map supply chain processes, define key performance indicators, and develop actionable strategies for operational excellence. Whether you're managing logistics, procurement, or production, mastering supply chain operations reference frameworks will help you build a resilient, data-driven, and scalable supply chain.
Expected Learning Outcomes
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Understand the structure and components of the supply chain operations reference frameworks
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Apply supply chain operations reference frameworks to real-world supply chain environments
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Analyze performance using supply chain operations reference frameworks metrics and KPIs
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Identify gaps and opportunities for operational improvement
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Build a flexible and measurable supply chain model
Who Should Attend
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Supply chain and operations managers
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Planning and continuous improvement officers
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Quality and performance analysts
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Business and logistics consultants
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Entrepreneurs in industrial and commercial sectors
Course Modules
Open any module to see its sessions and topics.
01Introduction to the supply chain operations reference frameworks
2 sessions · 6 points
Session 1Definition and Importance
- Origins and evolution of supply chain operations reference frameworks
- Core components and structure
- Applications in business environments
Session 2The Five Process Domains
- Plan
- Source
- Make
02Operational Processes in supply chain operations reference frameworks
2 sessions · 6 points
Session 1Deliver and Return
- Deliver processes and workflows
- Return management strategies
- Integration across domains
Session 2Cross-Functional Interaction
- Departmental coordination
- Information flow management
- Operational alignment
03Performance Measurement and Data Analysis
2 sessions · 6 points
Session 1Key Performance Indicators (KPIs)
- supply chain operations reference frameworks metrics and categories
- Measuring efficiency, quality, and responsiveness
- Tools for performance tracking
Session 2Gap Analysis and Diagnostics
- Benchmarking against standards
- Identifying weaknesses
- Developing improvement plans
04Practical Application of supply chain operations reference frameworks
2 sessions · 6 points
Session 1Modeling a Real Supply Chain
- Selecting a case study
- Mapping processes using supply chain operations reference frameworks
- Building the operational model
Session 2Results Analysis and Recommendations
- Evaluating model outcomes
- Presenting findings
- Drafting a development roadmap
05Development and Sustainability
2 sessions · 6 points
Session 1Continuous Improvement with supply chain operations reference frameworks
- Periodic performance reviews
- Adapting the model to change
- Team engagement in improvement
Session 2Strategic Integration
- Aligning supply chain operations reference frameworks with business goals
- Supporting executive decision-making
- Building a culture of measurement and growth
Complete your registration
We will contact you within one business day to confirm.
