Workforce planning is one of the most important human resources processes as it is linked to every other function in the field of human resources. But the planning process is often carried out haphazardly due to the complexities of institutions and the market. In this course you will be able to learn the drivers of workforce planning and KPIs as well as the operational model for forecasting human resource supply and demand and demonstrate how to fill gaps with a variety of initiatives. In addition, participants will have the opportunity to learn and apply forecasting techniques that are commonly used in workforce planning.